Lama Rawat Kurang dari Empat Jam di Instalasi Gawat Darurat sebagai Indikator Mutu Pelayanan dan Penerapannya di Indonesia
Tinjauan Pustaka
DOI:
https://doi.org/10.55175/cdk.v52i12.1917Kata Kunci:
Indikator mutu, instalasi gawat darurat, lama rawatAbstrak
Instalasi gawat darurat (IGD) menyediakan layanan medis darurat selama 24 jam sehari dan 7 hari dalam seminggu, namun seiring dengan meningkatnya jumlah kunjungan, adanya keterlambatan dalam pengkajian dan pengobatan pada pasien dapat berdampak pada kualitas pelayanan. Salah satu indikatornya adalah lama rawat pasien di IGD kurang dari 4 jam. Target ini telah diterapkan di berbagai negara, seperti Inggris dan Australia, sebagai upaya meningkatkan efisiensi serta kelancaran alur pasien di IGD. Di Indonesia, lama rawat 4 jam juga digunakan sebagai indikator mutu di rumah sakit vertikal dengan target capaian 90%. Akan tetapi, hanya sebagian kecil rumah sakit yang berhasil mencapainya. Meskipun masih terdapat pro dan kontra, penerapan lama rawat kurang dari 4 jam sebagai indikator mutu IGD tetap relevan. Implementasi indikator ini memerlukan dukungan dari seluruh pemangku kepentingan agar dapat tercapai dan kualitas pelayanan di IGD dapat terus ditingkatkan. Tinjauan pustaka ini bertujuan untuk mengeksplorasi kemampulaksanaan dan tantangan target ini di seluruh bagian Indonesia.
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